Who we are
Mirzada Telecom Inc. is committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with Canadian privacy laws. By visiting our website or using our services, you consent to the practices outlined in this policy.
Information We Collect
To provide you with our services and improve our offerings, we collect various types of information, including:
- Contact Details: Please provide your full name, physical address, email address, and phone number.
- Service Information: Details about the services you request or inquire about, such as fiber optic installations, WiFi and wireless solutions, WLAN setup, cabling, and security solutions.
- Technical Information: Data related to your device, IP address, and how you interact with our website.
- Communication Records: Information from your interactions with us, including emails, phone calls, and other forms of correspondence.
How We Use Your Information
We utilize the information we gather for the purposes listed below:
- To Provide and Manage Services: We use your information to process your requests, set up and maintain services like fiber optic networks, WiFi systems, and other telecommunications solutions.
- To Support and Communicate: We use your contact details to respond to your inquiries, offer technical support, and keep you informed about service updates and relevant information.
- To Enhance Our Services: We analyze usage patterns and feedback to improve our services and tailor them to better meet your needs.
- To Ensure Security: We monitor our systems to protect against potential security threats and unauthorized access.
- To Comply with Legal Obligations: We may use your information to meet legal and regulatory requirements and respond to legal requests.
Information Sharing and Disclosure
Your personal information is not sold, traded, or rented to third parties. Nonetheless, we might disclose your information in the following situations:
- With Service Partners: We may share information with trusted partners who assist us in delivering and maintaining our services, such as installation and maintenance providers.
- With Legal Authorities: When required by law or in response to legal proceedings to ensure the safety of our users, our company, or the public.
Data Security
We are dedicated to protecting the security of your personal information. We implement industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data. This includes secure servers, encryption technologies, and strict physical security protocols. Our team is trained to handle your information with professionalism and care.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws. Once your information is no longer needed, we will securely delete or anonymize it to ensure that it cannot be accessed or used improperly.
Your Rights
Under Canadian privacy laws, you have certain rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correct: You may request corrections to any inaccuracies in your personal information.
- Right to Withdraw Consent: You may withdraw your consent for specific uses of your personal information.
- Right to Request Deletion: You may request the deletion of your personal information, subject to legal obligations and requirements.
To exercise these rights, please reach out to us. We will handle your request in compliance with relevant laws.
Cookies and Website Usage
Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device to collect basic internet log data and track visitor behavior. You have the option to allow or block cookies via your browser settings. Keep in mind that turning off cookies may affect your ability to use some features of our website effectively.
Changes to This Privacy Policy
This Privacy Policy may be revised periodically to account for changes in our practices or legal obligations. We will post any updates on our website, and we encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any inquiries, concerns, or issues related to this Privacy Policy or how we manage your personal information, please reach out to us at:
Mirzada Telecom
Address: 6213 167A Ave NW Edmonton, AB T5Y 0Z8
Email: info@mirzadatelecom.ca
Phone: 587-778-7374
By continuing to use our services, you confirm that you have read, understood, and agree to the terms outlined in this Privacy Policy. Thank you for trusting Mirzada Telecom with your personal information.